Refund Policy
Last updated: January 30, 2026
Our Commitment
We stand behind the quality of our services and want you to be completely satisfied with your purchase.
We encourage exploring our free tier before committing to a paid subscription.
Subscription Refunds
Monthly Subscriptions
Eligible for a full refund within 14 days of the initial charge. After this period, you may cancel to avoid future charges.
Annual Subscriptions
Eligible for a full refund within 30 days. Afterward, prorated refunds may be issued at our discretion.
Renewals
Renewals follow the same refund timelines as initial subscriptions.
One-Time Purchases
One-time purchases are refundable within 7 days if not substantially used.
Once usage exceeds a minimal trial amount, refunds are no longer available.
Exceptional Circumstances
Refunds may be issued for:
- Technical issues preventing access
- Billing errors or duplicate charges
- Major service outages
- Unauthorized transactions
Non-Refundable Items
- Setup or onboarding fees
- Custom development or consulting
- Third-party services
- Data export or migration
- Violations of Terms of Service
How to Request a Refund
Contact us at support@example.com with your account email, transaction ID, purchase date, and reason.
Refunds are processed within 5–7 business days and issued to the original payment method.
Cancellations
Subscriptions can be canceled anytime and remain active until the end of the billing period.
Chargebacks
Initiating a chargeback may result in immediate account suspension and possible termination.
Changes to This Policy
We may update this policy at any time. Continued use constitutes acceptance.
Questions? Contact support@example.com